Contact Information

  • Location

3445 Melvale Street, Philadelphia, Pennsylvania 19134, United States

 

  • Phone numbers

Toll Free: 1 (866) 269-3524

Local: (212) 777-1178

  • Fax numbers

Purchase Orders and General Inquiries:  (212) 202-4830

  • Office Hours

Mon-Fri 8:00am-5:00pm

+1 212-777-1178

sales@promopatriot.com

 

  • Email addresses
Send us a Message

Contact Promo Patriot's Online Flag Store

    Information questions

    Frequently Asked Questions

    How can I place an order on your website?

    To place an order, simply browse our website, select the flags you want, and proceed to the checkout page. Follow the prompts to complete your purchase.

    Can I modify or cancel my order after placing it?

    Once an order is placed, modifications or cancellations may be possible within a certain timeframe. Please contact our customer support as soon as possible for assistance.

    How do I track the status of my order?

    After your order is processed, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

    Do you ship internationally?

    YES, we can ship only in the US and Canada.

    Are the online transactions secure?

    Yes, we prioritize the security of online transactions. Our website employs industry-standard encryption to protect your personal and payment information.

    Do you keep all items in stock?

    Yes, all items on our website are stock items

    Do you make custom flags?

    Yes we do.

    Can the flags and bunting be used outside?

    Certainly, it is recommended to use the flags or bunting outdoors for brief periods. It is advisable to remove them during adverse weather conditions to preserve their longevity. When storing these items, make sure they are thoroughly dry to prevent the development of mold or mildew over time. Additionally, store them in a dry location.

    How do I pay when placing an order online?

    Payment can be made through a debit or credit card, bank transfer, or you also have the option to contact our office directly at (917) 386-2573 to process the payment.

    What is your ordering process?

    You have the option to place your order through our website or by emailing sales@promopatriot.com. If you prefer to communicate directly, feel free to call us at 01560 480 333. Orders completed and paid for by 12:30 pm on a business day will be dispatched on the same day. You will receive a notification if you have any delays to your order.